Return & Exchange Policy
At our store, customer satisfaction is important to us. Please read our policy carefully before placing your order.
Exchange Policy
We offer exchange only in the following cases:
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Wrong item delivered
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Size issue (subject to availability)
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Damaged or defective product
To request an exchange:
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Contact us within 48 hours of receiving your order.
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Share clear pictures of the product and invoice.
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The item must be unused, unwashed, and in original packaging with tags attached.
Once approved, customers are required to send the product back to our provided address. Exchange will be processed after quality inspection.
Return Policy
We currently do not offer refunds unless:
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The product is out of stock for exchange
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A confirmed defect issue cannot be resolved
Refunds (if applicable) are processed within 5–7 working days.
Important Notes
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Sale items are not eligible for exchange or return.
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Slight color variations may occur due to lighting and screen resolution.
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Shipping charges are non-refundable.
By placing an order, you agree to our return and exchange terms.
Straightforward. No loopholes.
Strong brands set clear rules — they don’t apologize for having policies.
If you want, I can also draft your Shipping & Delivery Policy next so your store looks fully structured and legit.